[SOLVED] License server could not be reached.

14 years 3 weeks ago #127921 by fepa
I'm getting this mail every day. Is this the license server from Joomlapolis which is unavailable? :

On site (mysite) there is a paid subscriptions license message:

License server could not be reached. Please check that you have Internet connection (connectivity, firewall settings) or try again in half hour. Error:

Please log into administrator area and check the plugin settings.

Post edited by: krileon, at: 2010/03/26 23:13

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14 years 3 weeks ago #128022 by paulchumlywarner
Replied by paulchumlywarner on topic Re:License server could not be reached.
Hi, I also get this message many times a day.

I just published the CB_SUBS plugin a few days ago.

Any help appeciated!

Cheers

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14 years 3 weeks ago #128023 by rstoffiere
Replied by rstoffiere on topic Re:License server could not be reached.
I am getting these messages as well, sometimes as many as 30-40 a day. Can someone here PLEASE provide an answer to this issue? I look bad to my client when they are receiving these constantly.

Rick

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14 years 3 weeks ago #128105 by beat
Replied by beat on topic Re:License server could not be reached.
Upcoming CBSubs 1.1 will have a fix for this.

We are looking to find a workaround on the issue related to those annoying emails in 1.0.3.

I'm really sorry for the inconveniences in the mean time. :blush:

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

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14 years 3 weeks ago #128107 by paulchumlywarner
Replied by paulchumlywarner on topic Re:License server could not be reached.
Hi Beat, thanks for the update.

Please can you confirm that the 'Licence Server...' message is just an erroneous one and the functionality of CB_SUBS isnt affected at all? eg users can still pay and the only person who sees the message is the 'admin'?

Cheers
Paul

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14 years 3 weeks ago #128109 by beat
Replied by beat on topic Re:License server could not be reached.
Correct, the issue is that the emails are sent way too early and too often right now.
Our license servers are fully redundant, but internet routings can vary. Right now the email-algorithm is way too much nerveous and thus nerving.

Front-end functioning isn't affected normally.

CBSubs 1.1 will add more redundancy and calm down that email algorithm.

We are looking if we can make things smoother for current 1.0.3 users in the mean time.

Sorry for the inconvenience again.

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

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