I have users on a plan, I added a new plan that unlocks another tab.

As an admin I manually upgrade a few users to this plan.

now some of their fields have missing data that was previously filled out.


upgrading them deleted their field data.


I see that this is isolated to one tab so far.

This tab is unique to this profile and visible to any reg'd user who visit this profile
but can only be edited by the owner.

Post edited by: krileon, at: 2010/03/31 18:30

I will have to look further into the database shortly


as YES
Upgrading the user did make them lose the tab but not the fields.


and only some of the data was lost..anything in a drop down or checkbox was deleted.

text based field data was still there

in the DB it was empty on my test profile.

the user who I switched noticed the blank fields and filled them out again, so I have no way to know.

But I think it cleared them.


when I upgraded the user..this tab was no longer available to them.

But it was supposed to be.

I did not select it properly in the tab settings.
I had changed the name of the plan and just overlooked it.

then I noticed that and enabled it for that plan.

thats when I noticed it was blank.

but not all of the fields..only the drop downs and select boxes.

strange.


but I double checked the availability / viewability and upgraded another user...now data remained.

so I guess you can upgrade a user but not down grade?

what would happen if this plan expired and the tab was taken away??