[SOLVED] upgrade results in "not authorized"

11 years 3 months ago #131830 by wgary
I have setuped 4 plans, all lifetime, no charge, because I dont want to use the invoicing part of cb.

When a user has plan 1 and want to upgrade to plan 2-4 in his profile always the message "_UE_NOT_AUTHORIZED" followed by "No result." will be displayed.

I have searched for any setting but nothing found!
"_UE_NOT_AUTHORIZED" is initiated by cb, "No result." by cbsubs.

Any tipp how to fix this??

best regards
Wolfgang

Post edited by: krileon, at: 2010/05/04 21:03

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11 years 3 months ago #131841 by krileon
Seams you have an incomplete language file. That string is defined in components/com_comprofiler/plugin/language/default_language/default_language.php as the following.

[code:1]
DEFINE('_UE_NOT_AUTHORIZED','You are not authorized to view this page!');
[/code:1]

Seams you have a page or something on a page that has too high ACL level for the user to access?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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11 years 2 months ago #131892 by wgary
My languagefile is correct, I just copied the string, not the translation.

I am logged in as Admin. Having a menu "my Profil" showing the cb profile. Then I go to the Tab subscription, showing my current an possible subscriptions. After clicking "upgrade" I get "not authorized" "no result".

How can I change the ACL for which page?

br
Wolfgang

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11 years 2 months ago #132075 by krileon
No idea, you should be able to view such upgrade page successfully. Please check the configuration of the plan you're attempting to subscribe to. Is this happening with all plans? Did you change CB Paid Subscriptions ACL?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 2 months ago #132150 by wgary
After spending hours to change configuration of SEF404 and CB I found a way how it works.

Now I have to investigate some more testing time to figure out email notifications..

So you can close this topic.

br
Wolfgang

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