Expired users not redirected to renew
- 5producer
- OFFLINE
-
New Member
- Posts: 8
- Thanks: 0
- Karma: 0
13 years 11 months ago #131930
by 5producer
Expired users not redirected to renew was created by 5producer
Hello,
I have a question.
I have a list of users with No Plan Active. When a user logs in, he is not prompted to renew his plan. No Plan Active users have same access as users with active plans and that prevents them from renewing or subscribing again.
How could I restrict access for No Plan Active users and redirect them to the renew page upon log-in?
Thanks
I have a question.
I have a list of users with No Plan Active. When a user logs in, he is not prompted to renew his plan. No Plan Active users have same access as users with active plans and that prevents them from renewing or subscribing again.
How could I restrict access for No Plan Active users and redirect them to the renew page upon log-in?
Thanks
Please Log in to join the conversation.
krileon
Team Member- OFFLINE
- Posts: 68482
- Thanks: 9076
- Karma: 1434
13 years 11 months ago #132057
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re:Expired users not redirected to renew
www.joomlapolis.com/component/option,com_joomlaboard/Itemid,38/func,view/catid,88/id,130716/#130775
Known issue, will be addressed hopefully for next release.
Please check that your users have properly expired via backend Subscriptions icon. Please note some users may have a Grace period or Renewal period if set within your Plan which would indicate that have not yet fully expired thus still have access. If the user is expired from a Child plan of a Parent plan that also grants the same access the users access will too remain as they are still subscribed to the Parent plan.
Known issue, will be addressed hopefully for next release.
Please check that your users have properly expired via backend Subscriptions icon. Please note some users may have a Grace period or Renewal period if set within your Plan which would indicate that have not yet fully expired thus still have access. If the user is expired from a Child plan of a Parent plan that also grants the same access the users access will too remain as they are still subscribed to the Parent plan.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
Moderators: beat, nant, krileon
Time to create page: 0.361 seconds
-
You are here:
- Home
- Forums
- Archive
- CBSubs
- Potential Bug (1.0.3)
- Expired users not redirected to renew