[SOLVED] Installation issue with CBSubs 1.0.3

10 years 9 months ago #141106 by rocon001
I can't install CBSubs 1.0.3 and I can't find out where the problem is.

I have:
- Joomla 1.5.20
- CB 1.2.3

when installing CBSubs 1.0.3 from the plug-in manager in CB, I get a blank page without any error.

Any idea what it could be?

Post edited by: krileon, at: 2010/09/09 14:41

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10 years 9 months ago #141196 by krileon
Replied by krileon on topic Re:Installation issue with CBSubs 1.0.3
Please review your server error log. It's impossible to debug blank pages without error log review. More then likely you're on PHP 5.3, have inadequate PHP memory limit (or timeout time) configured in PHP.ini, or ioncube loader is not properly installed.


Kyle (Krileon)
Community Builder Team Member
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10 years 9 months ago #141543 by Thelowlandpiper
Replied by Thelowlandpiper on topic Re:Installation issue with CBSubs 1.0.3
I have the same problem; I am running on a local machine, windows 7 php 5.3.1; the plug-in showxs on the management screen but only when I try to view it i get the same blank screen I got at installation. Ioncube installed succesfully using the wizard. Not really what I wanted to see having paid my £118.

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10 years 9 months ago #141544 by Thelowlandpiper
Replied by Thelowlandpiper on topic Re:Installation issue with CBSubs 1.0.3
I should add that other CBsubs plug-ins have installed OK (email, content

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10 years 9 months ago #141545 by Thelowlandpiper
Replied by Thelowlandpiper on topic Re:Installation issue with CBSubs 1.0.3
Ha, no they didnt; it said they had but they show the same blank page; the content protection plug-in showed an error message for a missing file in the media folder; I'm still trying to locate the server error log

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10 years 9 months ago #141546 by Thelowlandpiper
Replied by Thelowlandpiper on topic Re:Installation issue with CBSubs 1.0.3
I'm so frustrated here that i failed to notice that this last plug in is installed using the usuak Joomla method; it's installed now.

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