[SOLVED] missing payment options with paypal

10 years 7 months ago #145802 by socialfan
paypal offers only log-in no other payment options.

- configured every thing as in documentation.
- tries all plans (sub, merch and don).

note: for germany paypal (maybe its the same for other countries too) we have the restriction that payment outside paypal (one time) is only possible for one time merchandize, so subscriptions are not supported.

maybe cb subs give paypal the wrong information even if the plan is configured as one time payment only (not recuring)?

:blush:

I simply didnt see the link that points to the other payment types ! They changed the layout and the text next to the log in says "Not a PayPal user yet? Sign up" so not very cleaer there.

Post edited by: socialfan, at: 2010/11/09 20:11

Post edited by: krileon, at: 2010/11/10 14:56

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10 years 7 months ago #145864 by krileon
Replied by krileon on topic Re:missing payment options with paypal

I simply didnt see the link that points to the other payment types ! They changed the layout and the text next to the log in says "Not a PayPal user yet? Sign up" so not very cleaer there.

We've no control on Paypals layout. They determine this. You should be able to adjust the template in very minor ways through your account; please see Paypal documentation concerning this. Users do not have to have a Paypal account to make a purchase UNLESS the purchase is a recurring purchase. If you support recurring and single purchase then ensure you clicked the correct link during the payment process.


Kyle (Krileon)
Community Builder Team Member
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10 years 7 months ago #145920 by socialfan
Replied by socialfan on topic Re:missing payment options with paypal
thank you.

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