com_comprofiler won't instal

13 years 9 months ago #138222 by janthiemen
com_comprofiler won't instal was created by janthiemen
Hello,
When I want to instal the com_comprofiler component, joomla says can't find the installation pakkage. What is the reason of this and how can I fix it.

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13 years 9 months ago #138242 by krileon
Replied by krileon on topic Re:com_comprofiler won't instal
Thread moved, please be sure to review the boards properly before posting.

Have you tried using FTP? Could you please provide the EXACT error message provided by Joomla when attempting to install?


Kyle (Krileon)
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13 years 8 months ago #139723 by wallrack
Replied by wallrack on topic Re:com_comprofiler won't instal
I have the same problem. How I speak spanish the answer of joomla is imposible encontrar el archivo de instalaciòn when I tried to post it in remote hosting, different is when I did it in local host.

thank you for your help.

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13 years 8 months ago #139726 by krileon
Replied by krileon on topic Re:com_comprofiler won't instal
Please ensure you've unpacked CB first and are installing com_comprofiler.zip and not it's container package which also contains its modules, etc.. Please review the README information provided with the package.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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13 years 8 months ago #139991 by wallrack
Replied by wallrack on topic Re:com_comprofiler won't instal
Yes I had done it. I sure but the answer is the same. Include I have used the ftp and none thing result.

Help me. I want to use this compoment in this page www.citytour.arredemo.org/citytour. Please see it and give me your opinion.

Thank you very much.

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13 years 8 months ago #140041 by krileon
Replied by krileon on topic Re:com_comprofiler won't instal
Don't know what to tell you, you're installing it incorrectly. If you're on MAC please ensure the MACOSX folder is not inside of the ZIP package as MAC unzips and re-zips with that folder which will cause the installation to fail.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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