Thanks for the reply.
I do not want the pending and welcome mails to be sent as HTML. Having them sent as plain text is fine. The problem is that TinyMCE is adding HTML markup automatically to whatever message the user types into the editor in the configuration page. The plain text emails that are then sent include that markup, which makes the email look ugly. The client wants the markup removed.
I can see 3 possible solutions:
1) Figure out how to get TinyMCE to not add HTML markup (I did some research on this and found nothing).
2) Change the editor used in the CB configuration, possibly to none, so the emails can be edited without the HTML markup being added. (I tried changing the default editor to none for just my user by adding "editor=none" to the params field in the jos_users record, but that had no effect.)
3) Use php code to strip out the markup. (I found code to do this but do not know where to add it.)
Of course, being new to Joomla and CB, there may be another, much easier, way to do this that I have missed, though I did so a search of the forums.
Thanks again,
Toby.