Access Configurations Menu

13 years 3 months ago #147376 by friedrich1782
Access Configurations Menu was created by friedrich1782
Hi,

clicking on the configration tab in the backend brings me a blank page with this:

503 Service Unavailable
The server is temporarily busy, try again later!

This proplem has been exisiting with the prvious version of cb. No change after upgrading to cb 1.3. What can I do to regain access to my configurations menu?

Thanks for your help.

Regards,
Fritz

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13 years 3 months ago #147381 by nant
Replied by nant on topic Re:Access Configurations Menu
friedrich1782 wrote:

Hi,

clicking on the configration tab in the backend brings me a blank page with this:

503 Service Unavailable
The server is temporarily busy, try again later!

This proplem has been exisiting with the prvious version of cb. No change after upgrading to cb 1.3. What can I do to regain access to my configurations menu?

Thanks for your help.

Regards,
Fritz


This problem looks like its related to your server and not specific to CB.

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13 years 3 months ago #147384 by friedrich1782
Replied by friedrich1782 on topic Re:Access Configurations Menu
thanks for the fast reply. I'll contact my hoster.

Regards, Fritz

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13 years 3 months ago #147387 by friedrich1782
Replied by friedrich1782 on topic Re:Access Configurations Menu
Hi again,

my hoster recommends to completely de-install CB and re-install again.
I did this 2 weeks ago - using the Joomla install function - when I discovered this issue first - without any effect.
Any idea how to proceed?

Regards, Fritz

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13 years 3 months ago #147420 by friedrich1782
Replied by friedrich1782 on topic Re:Access Configurations Menu
Here's another update:

I've unistalled and reinstalled the CB componenten (comprofiler) but I still can't access the configuration-page.

Very strange.

I've also disabled the SEO settings and uninstalled a third-party SEO component (ARTIO) since these settings were causing me some troubles on the frontend ... no effect.

The issue still persists.

Any idea what could be wrong?

Regards, Arne

P.S.: I'd like to use CBsusbs with my site. Should I wait until this issue has been fixed?

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13 years 3 months ago #147426 by nant
Replied by nant on topic Re:Access Configurations Menu
friedrich1782 wrote:

Here's another update:

I've unistalled and reinstalled the CB componenten (comprofiler) but I still can't access the configuration-page.

Very strange.

I've also disabled the SEO settings and uninstalled a third-party SEO component (ARTIO) since these settings were causing me some troubles on the frontend ... no effect.

The issue still persists.

Any idea what could be wrong?

Regards, Arne

P.S.: I'd like to use CBsusbs with my site. Should I wait until this issue has been fixed?


I cannot replicate this issue on any of my test sites.

Our 80+ testers also cannot replicate - it is an issue on your environment - perhaps check your website error log for additional information.

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