CBForums Plugin Error on Registration

5 years 2 months ago #309778 by latorreinfo
CBForums Plugin Error on Registration was created by latorreinfo
Hello, I'm getting the following error on the page the pops up after completing the registration.

Warning: cbforums - syncUser SQL Error: in (WEBSITE)public_html/components/com_comprofiler/plugin/user/plug_cbforums/models/kunena20.php on line 850

I have checked the line 850:
trigger_error( CBTxt::T( 'FORUMS_SYNC_USER_ERROR', '[element] - syncUser SQL Error: [error]', array( '[element]' => $plugin->element, '[error]' => $exists->getError() ) ), E_USER_WARNING );

This is the same as this topic in the Profession Member Support area www.joomlapolis.com/forum/153-professional-member-support/240323-7411-cbforums-plugin-error-on-registration. I cannot post there as I don't have professional membership

In my case the Kunena fields we are trying to sync are Forum Order and Signature.

The error occurs on registration. Updating the user profile in CB results in correct synchronisation with Kunena.

This worked ok until about 6 to 8 weeks ago - since then I have updated both CB to version 2.3 and Kunena to 5.1.7.
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5 years 2 months ago #309804 by krileon
Replied by krileon on topic CBForums Plugin Error on Registration
I'm guessing something has changed in Kunena breaking CBs ability to synchronize those fields. I've confirmed Signature synchronizes fine. Gender errors. Forum Order may also be erroring and recommend try removing that from synchronizing. Will be reviewing all the synchronization fields when I get to the bug ticket to see which are broken exactly.


Kyle (Krileon)
Community Builder Team Member
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5 years 2 months ago #309807 by latorreinfo
Replied by latorreinfo on topic CBForums Plugin Error on Registration
Thanks - I have just tested with only the Kunena signature and not forum order on my CB registration form and still get the same error.

The error doesn't occur on the CB Update Profile

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5 years 2 months ago #309810 by krileon
Replied by krileon on topic CBForums Plugin Error on Registration
What type of field is your CB field for forum signature? It should be text or textarea only. I'm not sure what more to suggest as I have not reviewed this bug any further yet. Does removing forum signature from synchronization resolve the issue?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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5 years 2 months ago #309816 by latorreinfo
Replied by latorreinfo on topic CBForums Plugin Error on Registration
Kyle

Both signature and forum order are defined as text fields in CB. If I remove both from registration then I get rid of the error. The fields are still on CB update profile and work ok there so I have a workaround

This all worked ok until sometime just before Christmas so as you suggest it seems Kuena have changed something as the CB module hasn’t changed

Regards
Dave
The following user(s) said Thank You: krileon

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