[SOLVED] CB update

5 years 2 months ago - 5 years 2 months ago #309920 by bravostreet
[SOLVED] CB update was created by bravostreet
Dear Joomlapolis,
as usually, before launch updates I work with staging. But I've a problem (also for published current version). If I try to update CB i get following error message:

Message
Caricamento avvenuto con Successo
CB Package Installer1

Nothing to install.

(debug message: Warning: preg_match(): Compilation failed: invalid range in character class at offset 5 in /.../components/com_comprofiler/plugin/user/plug_cbpackageinstaller/install.packageinstaller.php on line 483)

Both with Install from web function (off course I'm connected with joomlapolis.com) and from Package file upload.

Joomla 3.8.12 (same problem also with last 3.9.2)
CB 2.1.4+build.2018.05.14.16.53.38.b654953b0 (same problem also with last 2.4.0)
php 7.2.14 (same with 7.1.26 or 7.0.33)

Could You help me?

Thanks

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5 years 2 months ago #309925 by krileon
Replied by krileon on topic CB update
Looks like a REGEXP bug in the installer, but it's just a warning so it shouldn't break the install. Does everything still install fine? I'm not having any issues installing anything in my tests.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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5 years 2 months ago #309926 by bravostreet
Replied by bravostreet on topic CB update
With joomla installer I've no problem (other plugins), only in CB I found this error. In ftp directory doesn't exist plug_cbpackageinstaller and php file install.packageinstaller.php doesn't exixt.

I disabled all non Jommlapolis plugins and the problem doesn't disappear. It's important to update the cms with last versions.

Thanks

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5 years 2 months ago #309927 by bravostreet
Replied by bravostreet on topic CB update
UPDATE
I'm not sure but may be caused by jSGCache from Siteground provider

system / jSGCache

"Please enable this plugin in the Plug-in Manager before continuing. Before you can use this plugin you need to have the SG Cache service installed and activated.
Through the settings of this plugin you can manage how your Joomla interacts with SG Cache."

I'll investigate asap.

Thanks

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5 years 2 months ago #309928 by krileon
Replied by krileon on topic CB update
There is an error in the REGEXP, which we've now patched. New installers shouldn't have that bugged REGEXP anymore. Please try redownloading and installing to see if issue persists.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: nant

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5 years 2 months ago #309935 by bravostreet
Replied by bravostreet on topic CB update
Seems to work! In next days I'll try with all plugins enabled and jSGCache.

Thanks for the moment
The following user(s) said Thank You: nant

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