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  7. [SOLVED] Unexpected -- Duplicate entry 'xxxatyyy.com' for key 'user_email' --

[SOLVED] Unexpected -- Duplicate entry 'xxxatyyy.com' for key 'user_email' --

3 years 3 months ago - 3 years 3 months ago #322355 by ducky13
[SOLVED] Unexpected -- Duplicate entry 'xxxatyyy.com' for key 'user_email' -- was created by ducky13
Sometimes, when I want to make a modification in a user profile, I get this message when I save my changes :
Duplicate entry 'xxxatyyy.com' for key 'user_email'
As I understand this error message it would mean that the user's e-mail address already exist, but after checking my data base I don't find any doublons in joomla "__users" table.
Any idea from where this problem could come ?
thanks for your help in anticipation !

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3 years 3 months ago #322361 by krileon
Replied by krileon on topic Unexpected -- Duplicate entry 'xxxatyyy.com' for key 'user_email' --
user_email database column doesn't exist in Joomla or CB. You likely have a 3rd party extension trying to update its own user database causing that. Check if you've any 3rd party User plugins in Extensions > Plugins and unpublish them then see if issue goes away.

Kyle (Krileon)
Community Builder Team Member
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3 years 3 months ago #322369 by ducky13
Replied by ducky13 on topic Unexpected -- Duplicate entry 'xxxatyyy.com' for key 'user_email' --
Found it !
It was a problem between Hikashop clients list and Joomla users list via the plugin "Hikashop User Synchonization".
Thanks a lot for your help !
The following user(s) said Thank You: krileon

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