[SOLVED] General CB Login Failures

10 years 7 months ago #149107 by mruehring
[SOLVED] General CB Login Failures was created by mruehring
I have uninstalled, then reinstalled CB 1.3.1 to resolve this issue, but it still is occuring.

1. When I try to log in to the site from the front end, I am redirected to a new login page (see attachment) after entering my user name and password. It will not log me in to the site, nor am I able to log in from the new page..

2. During troubleshooting, I attempted to register as a new user. I never received a registration email, nor was the "new" user created when I checked from the back end.

3. Troubleshooting further, I attempted to recover my "lost" password using the login links provided. Again, I received no email providing me with the password.

This seems like a configuration issue, but as a novice I am having problems seeing where I might have an issue.

The site is nochildrenbychoice.com .

Post edited by: mruehring, at: 2010/12/20 16:41

FORGOT TO MENTION: I am able to log in with no problems through the Kunena Forum extension I have installed.

Post edited by: mruehring, at: 2010/12/20 16:49

Post edited by: krileon, at: 2010/12/22 21:25
Attachments:

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10 years 7 months ago #149123 by krileon
Replied by krileon on topic Re:General CB Login Failures
Please see help us help you within my signature for proper debug procedures. Sounds like some sort of conflict. Perform all tests with debug mode on and error reporting set to maximum.


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10 years 7 months ago #149157 by mruehring
Replied by mruehring on topic Re:General CB Login Failures
I've gone through the general fixes, and I believe I've ruled them out with a this exception:
#6 - The default Joomla template allows me to log in properly.

To the best of my ability, here is the additional information:
1: PHP version 5.x
2. CB version 1.3.1
3. Joomla version 1.5.22
4. As stated in original post, when logging in through the CB Login module, I simply get another login page as shown in the earlier attachment. None of the "reminder" links result in an email being sent to the correct email address. I also cannot successfully create a new registered user.
5. No error messages
6. No error messages
7. No idea what this means
8. System SEF disabled
9. No idea what this means
10. This was a fresh CB install
11. This was a fresh Joomla install
12. Issue present in both Firefox and IE.

I did notice that I intentionally set the CB Login module name to "CB Login", but when it takes me to the next login page the title simply says "Login".

Debugging Info:
Profile Information
Application afterLoad: 0.004 seconds, 0.23 MB
Application afterInitialise: 0.075 seconds, 2.26 MB
Application afterRoute: 0.093 seconds, 2.81 MB
Application afterDispatch: 0.204 seconds, 8.47 MB
Application afterRender: 0.270 seconds, 9.31 MB
Memory Usage
9804448
15 queries logged

1.
SELECT *
FROM jos_session
WHERE session_id = '5e13cdeecbb77241a79d1b93612da103'
2.
DELETE
FROM jos_session
WHERE ( time < '1292876873' )
3.
SELECT *
FROM jos_session
WHERE session_id = '5e13cdeecbb77241a79d1b93612da103'
4.
UPDATE `jos_session`
SET `time`='1292877773',`userid`='0',`usertype`='',`username`='',`gid`='0',`guest`='1',`client_id`='0',`data`='__default|a:8:{s:22:\"session.client.browser\";s:122:\"Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729; .NET4.0C)\";s:15:\"session.counter\";i:12;s:8:\"registry\";O:9:\"JRegistry\":3:{s:17:\"_defaultNameSpace\";s:7:\"session\";s:9:\"_registry\";a:1:{s:7:\"session\";a:1:{s:4:\"data\";O:8:\"stdClass\":0:{}}}s:7:\"_errors\";a:0:{}}s:4:\"user\";O:5:\"JUser\":19:{s:2:\"id\";i:0;s:4:\"name\";N;s:8:\"username\";N;s:5:\"email\";N;s:8:\"password\";N;s:14:\"password_clear\";s:0:\"\";s:8:\"usertype\";N;s:5:\"block\";N;s:9:\"sendEmail\";i:0;s:3:\"gid\";i:0;s:12:\"registerDate\";N;s:13:\"lastvisitDate\";N;s:10:\"activation\";N;s:6:\"params\";N;s:3:\"aid\";i:0;s:5:\"guest\";i:1;s:7:\"_params\";O:10:\"JParameter\":7:{s:4:\"_raw\";s:0:\"\";s:4:\"_xml\";N;s:9:\"_elements\";a:0:{}s:12:\"_elementPath\";a:1:{i:0;s:69:\"/home/content/62/7114562/html/libraries/joomla/html/parameter/element\";}s:17:\"_defaultNameSpace\";s:8:\"_default\";s:9:\"_registry\";a:1:{s:8:\"_default\";a:1:{s:4:\"data\";O:8:\"stdClass\":0:{}}}s:7:\"_errors\";a:0:{}}s:9:\"_errorMsg\";N;s:7:\"_errors\";a:0:{}}s:13:\"session.token\";s:32:\"f7038b9b950f6977b674ef282727dcf9\";s:19:\"session.timer.start\";i:1292877023;s:18:\"session.timer.last\";i:1292877711;s:17:\"session.timer.now\";i:1292877752;}'
WHERE session_id='5e13cdeecbb77241a79d1b93612da103'
5.
SELECT *
FROM jos_components
WHERE parent = 0
6.
SELECT folder AS type, element AS name, params
FROM jos_plugins
WHERE published >= 1
AND access <= 0
ORDER BY ordering
7.
SELECT *
FROM jos_migration_backlinks
WHERE url LIKE 'option=com\_comprofiler&task=login%' OR sefurl LIKE 'option=com\_comprofiler&task=login%'
8.
SELECT *
FROM jos_migration_backlinks
WHERE url LIKE 'index.php?option=com\_comprofiler&task=login%' OR sefurl LIKE 'index.php?option=com\_comprofiler&task=login%'
9.
SELECT m.*, c.`option` AS component
FROM jos_menu AS m
LEFT JOIN jos_components AS c
ON m.componentid = c.id
WHERE m.published = 1
ORDER BY m.sublevel, m.parent, m.ordering
10.
SELECT params
FROM jos_modules
WHERE module = 'mod_cblogin'
ORDER BY ordering
LIMIT 0, 1
11.
SELECT id
FROM jos_menu
WHERE link LIKE 'index.php?option=com_comprofiler&task=registers%'
AND published=1
AND access = 0
12.
SELECT template
FROM jos_templates_menu
WHERE client_id = 0
AND (menuid = 0 OR menuid = 0)
ORDER BY menuid DESC
LIMIT 0, 1
13.
SELECT id, title, module, position, content, showtitle, control, params
FROM jos_modules AS m
LEFT JOIN jos_modules_menu AS mm
ON mm.moduleid = m.id
WHERE m.published = 1
AND m.access <= 0
AND m.client_id = 0
AND ( mm.menuid = 0 OR mm.menuid = 0 )
ORDER BY position, ordering
14.
SELECT parent, menutype, ordering
FROM jos_menu
WHERE id = 0
LIMIT 1
15.
SELECT count(*)
FROM jos_menu AS m
WHERE menutype='mainmenu'
AND published=1
AND parent=0
AND ordering < 0
AND access <= '0'

Language Files Loaded

* /home/content/62/7114562/html/language/en-GB/en-GB.ini 1
* /home/content/62/7114562/html/language/en-GB/en-GB.plg_system_debug.ini 1
* /home/content/62/7114562/html/language/en-GB/en-GB.com_comprofiler.ini
* /home/content/62/7114562/html/language/en-GB/en-GB.com_user.ini 1
* /home/content/62/7114562/html/language/en-GB/en-GB.mod_login.ini 1
* /home/content/62/7114562/html/language/en-GB/en-GB.tpl_ja_purity.ini 1
* /home/content/62/7114562/html/language/en-GB/en-GB.mod_footer.ini 1
* /home/content/62/7114562/html/language/en-GB/en-GB.mod_breadcrumbs.ini 1
* /home/content/62/7114562/html/language/en-GB/en-GB.mod_mainmenu.ini 1

Untranslated Strings Diagnostic

None

Untranslated Strings Designer

None

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10 years 7 months ago #149158 by mruehring
Replied by mruehring on topic Re:General CB Login Failures
I've gone through the general fixes, and I believe I've ruled them out with a this exception:
#6 - The default Joomla template allows me to log in properly.

To the best of my ability, here is the additional information:
1: PHP version 5.x
2. CB version 1.3.1
3. Joomla version 1.5.22
4. As stated in original post, when logging in through the CB Login module, I simply get another login page as shown in the earlier attachment. None of the "reminder" links result in an email being sent to the correct email address. I also cannot successfully create a new registered user.
5. No error messages
6. No error messages
7. No idea what this means
8. System SEF disabled
9. No idea what this means
10. This was a fresh CB install
11. This was a fresh Joomla install
12. Issue present in both Firefox and IE.

I did notice that I intentionally set the CB Login module name to "CB Login", but when it takes me to the next login page the title simply says "Login".

Debugging Info:
Profile Information
Application afterLoad: 0.004 seconds, 0.23 MB
Application afterInitialise: 0.075 seconds, 2.26 MB
Application afterRoute: 0.093 seconds, 2.81 MB
Application afterDispatch: 0.204 seconds, 8.47 MB
Application afterRender: 0.270 seconds, 9.31 MB
Memory Usage
9804448
15 queries logged

1.
SELECT *
FROM jos_session
WHERE session_id = '5e13cdeecbb77241a79d1b93612da103'
2.
DELETE
FROM jos_session
WHERE ( time < '1292876873' )
3.
SELECT *
FROM jos_session
WHERE session_id = '5e13cdeecbb77241a79d1b93612da103'
4.
UPDATE `jos_session`
SET `time`='1292877773',`userid`='0',`usertype`='',`username`='',`gid`='0',`guest`='1',`client_id`='0',`data`='__default|a:8:{s:22:\"session.client.browser\";s:122:\"Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729; .NET4.0C)\";s:15:\"session.counter\";i:12;s:8:\"registry\";O:9:\"JRegistry\":3:{s:17:\"_defaultNameSpace\";s:7:\"session\";s:9:\"_registry\";a:1:{s:7:\"session\";a:1:{s:4:\"data\";O:8:\"stdClass\":0:{}}}s:7:\"_errors\";a:0:{}}s:4:\"user\";O:5:\"JUser\":19:{s:2:\"id\";i:0;s:4:\"name\";N;s:8:\"username\";N;s:5:\"email\";N;s:8:\"password\";N;s:14:\"password_clear\";s:0:\"\";s:8:\"usertype\";N;s:5:\"block\";N;s:9:\"sendEmail\";i:0;s:3:\"gid\";i:0;s:12:\"registerDate\";N;s:13:\"lastvisitDate\";N;s:10:\"activation\";N;s:6:\"params\";N;s:3:\"aid\";i:0;s:5:\"guest\";i:1;s:7:\"_params\";O:10:\"JParameter\":7:{s:4:\"_raw\";s:0:\"\";s:4:\"_xml\";N;s:9:\"_elements\";a:0:{}s:12:\"_elementPath\";a:1:{i:0;s:69:\"/home/content/62/7114562/html/libraries/joomla/html/parameter/element\";}s:17:\"_defaultNameSpace\";s:8:\"_default\";s:9:\"_registry\";a:1:{s:8:\"_default\";a:1:{s:4:\"data\";O:8:\"stdClass\":0:{}}}s:7:\"_errors\";a:0:{}}s:9:\"_errorMsg\";N;s:7:\"_errors\";a:0:{}}s:13:\"session.token\";s:32:\"f7038b9b950f6977b674ef282727dcf9\";s:19:\"session.timer.start\";i:1292877023;s:18:\"session.timer.last\";i:1292877711;s:17:\"session.timer.now\";i:1292877752;}'
WHERE session_id='5e13cdeecbb77241a79d1b93612da103'
5.
SELECT *
FROM jos_components
WHERE parent = 0
6.
SELECT folder AS type, element AS name, params
FROM jos_plugins
WHERE published >= 1
AND access <= 0
ORDER BY ordering
7.
SELECT *
FROM jos_migration_backlinks
WHERE url LIKE 'option=com\_comprofiler&task=login%' OR sefurl LIKE 'option=com\_comprofiler&task=login%'
8.
SELECT *
FROM jos_migration_backlinks
WHERE url LIKE 'index.php?option=com\_comprofiler&task=login%' OR sefurl LIKE 'index.php?option=com\_comprofiler&task=login%'
9.
SELECT m.*, c.`option` AS component
FROM jos_menu AS m
LEFT JOIN jos_components AS c
ON m.componentid = c.id
WHERE m.published = 1
ORDER BY m.sublevel, m.parent, m.ordering
10.
SELECT params
FROM jos_modules
WHERE module = 'mod_cblogin'
ORDER BY ordering
LIMIT 0, 1
11.
SELECT id
FROM jos_menu
WHERE link LIKE 'index.php?option=com_comprofiler&task=registers%'
AND published=1
AND access = 0
12.
SELECT template
FROM jos_templates_menu
WHERE client_id = 0
AND (menuid = 0 OR menuid = 0)
ORDER BY menuid DESC
LIMIT 0, 1
13.
SELECT id, title, module, position, content, showtitle, control, params
FROM jos_modules AS m
LEFT JOIN jos_modules_menu AS mm
ON mm.moduleid = m.id
WHERE m.published = 1
AND m.access <= 0
AND m.client_id = 0
AND ( mm.menuid = 0 OR mm.menuid = 0 )
ORDER BY position, ordering
14.
SELECT parent, menutype, ordering
FROM jos_menu
WHERE id = 0
LIMIT 1
15.
SELECT count(*)
FROM jos_menu AS m
WHERE menutype='mainmenu'
AND published=1
AND parent=0
AND ordering < 0
AND access <= '0'

Language Files Loaded

* /home/content/62/7114562/html/language/en-GB/en-GB.ini 1
* /home/content/62/7114562/html/language/en-GB/en-GB.plg_system_debug.ini 1
* /home/content/62/7114562/html/language/en-GB/en-GB.com_comprofiler.ini
* /home/content/62/7114562/html/language/en-GB/en-GB.com_user.ini 1
* /home/content/62/7114562/html/language/en-GB/en-GB.mod_login.ini 1
* /home/content/62/7114562/html/language/en-GB/en-GB.tpl_ja_purity.ini 1
* /home/content/62/7114562/html/language/en-GB/en-GB.mod_footer.ini 1
* /home/content/62/7114562/html/language/en-GB/en-GB.mod_breadcrumbs.ini 1
* /home/content/62/7114562/html/language/en-GB/en-GB.mod_mainmenu.ini 1

Untranslated Strings Diagnostic

None

Untranslated Strings Designer

None

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10 years 7 months ago #149169 by mruehring
Replied by mruehring on topic Re:General CB Login Failures
Additional "curiosities":
1. I can now "log in" through a CB Login menu item I created. The module still does not work.
2. By "Logged In", I mean that my user name appears in the CB Online module, but there is no Logout button available. I still can't get to any of the Restricted items reserved for logged in users.
3. Even with the CB Online module showing that I am logged in, I get the message that I must be logged in to modify my CB User Profile.
4. If I click on the user name shown in the CB Online module, it takes me to my profile, where it says that I have successfully logged on. From there, if I go to the Home page, I see that I am fully logged in and all the functionality is available to me as the Administrator.

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10 years 7 months ago #149183 by nant
Replied by nant on topic Re:General CB Login Failures
Please PM me backend access and I will take a look.

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