Error message while upgrading to 1.3.1
- ph111
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13 years 3 months ago #149856
by ph111
Error message while upgrading to 1.3.1 was created by ph111
I uploaded the 1.3.1 component. After uploading I got the normal community builder images, but then the screen went white with this error message.
Fatal error: Cannot redeclare _pear_call_destructors() (previously declared in /home/xxxx/public_html/xxxxx/libraries/pear/PEAR.php:773) in /home/xxxx/public_html/xxxx/administrator/components/com_comprofiler/library/pear/pear.php on line 811
I went to the admin section again, clicked on the community builder link and saw a error message on top:
Warning: file /home/xxxx/public_html/xxxx/administrator/components/com_comprofiler/pluginsfiles.tgz still exists. This is probably due to the fact that first installation step did not complete, or second installation step did not take place. If you are sure that first step has been performed, you need to execute second installation step before using CB. You can do this now by clicking here: please click here to continue next and last installation step.
I clicked the link and got the white screen with the first error message.
I uploaded the new modules without any problems. I went to the my site and logged in without any problems. I still see the error message when I click the cb link though. Is it something to worry about? Can I make the error go away?
thanks,
ph111
Post edited by: ph111, at: 2011/01/02 14:32
Fatal error: Cannot redeclare _pear_call_destructors() (previously declared in /home/xxxx/public_html/xxxxx/libraries/pear/PEAR.php:773) in /home/xxxx/public_html/xxxx/administrator/components/com_comprofiler/library/pear/pear.php on line 811
I went to the admin section again, clicked on the community builder link and saw a error message on top:
Warning: file /home/xxxx/public_html/xxxx/administrator/components/com_comprofiler/pluginsfiles.tgz still exists. This is probably due to the fact that first installation step did not complete, or second installation step did not take place. If you are sure that first step has been performed, you need to execute second installation step before using CB. You can do this now by clicking here: please click here to continue next and last installation step.
I clicked the link and got the white screen with the first error message.
I uploaded the new modules without any problems. I went to the my site and logged in without any problems. I still see the error message when I click the cb link though. Is it something to worry about? Can I make the error go away?
thanks,
ph111
Post edited by: ph111, at: 2011/01/02 14:32
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krileon
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13 years 3 months ago #149941
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Replied by krileon on topic Re:Error message while upgrading to 1.3.1
Please see help us help you within my signature for proper debug procedures. The PEAR issue is typically due to 3rd party Joomla system plugin that is constantly loading Joomlas PEAR library (this should not be the case) as CB has its own PEAR library and is causing a conflict.
If you're still receiving the pluginsfile error then your installation failed and all the plugins failed to install; you'll need to attempt to install CB again.
If you're still receiving the pluginsfile error then your installation failed and all the plugins failed to install; you'll need to attempt to install CB again.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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