Download Issues

9 years 8 months ago #188529 by helpingmedia
Replied by helpingmedia on topic Re: Download Issues
I am having a slightly different problem that may or may not be related. The download seems to work fine, but I get a pop up message saying "Windows cannot open the folder - the compressed (zip) folder is invalid." When I right click the zip file the properties tab indicates it's got 6.58mb of data in it, but when I try to unzip (extract) the file a message pops up saying "the compressed zip folder is empty".

David

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9 years 8 months ago #188540 by nant
Replied by nant on topic Re: Download Issues
means your download is incomplete - please download again turning off any download managers you might have.

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9 years 8 months ago #188542 by helpingmedia
Replied by helpingmedia on topic Re: Download Issues
Thanks, tried that but no luck. Perhaps it's because I am on wifi in an African hotel. They may have limits. Will wait until I get home and try again. Thanks for getting back to me.

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9 years 8 months ago #188547 by nant
Replied by nant on topic Re: Download Issues

helpingmedia wrote: Thanks, tried that but no luck. Perhaps it's because I am on wifi in an African hotel. They may have limits. Will wait until I get home and try again. Thanks for getting back to me.


Yup - try again from a better internet location
The following user(s) said Thank You: helpingmedia

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9 years 8 months ago #188549 by helpingmedia
Replied by helpingmedia on topic Re: Download Issues
Thanks, will post an update here when I get home in a few weeks - or if I get on a better connection and download successfully during my travels. David

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9 years 7 months ago #189112 by helpingmedia
Replied by helpingmedia on topic Re: Download Issues

nant wrote: Yup - try again from a better internet location


It worked. It must have been the dodgy connection. Thanks

David

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