Hi,

I am having a few issues with registering new users. Firstly I was having an error where new registrants couldn't even get passed the sign up, after they had filled in their details when they clicked the sign up button they were taken to an error page. After a lot of messing around, I finally realised it was the antispam plugin causing the issues. I currently have set it to unpublished to see if everything else works, I'm not sure what part of the antispam doesn't work without further testing, so any info on this would be a great help.

However now after registration no confirmation email seems to be sent out, I have checked all joomla email settings, (using phpmail) and test emails work from there, I have even tried the reconfirmation email and test email through community builder, but I have received no emails through from either of them.

These issues have only really started occurring since updating to the latest community builder, I hadn't change any settings on the site prior to updates and now since then registration has just not been working, without disabling antispam etc.

I was also wondering if there was a way to add a button for "resend email" to the sign up complete page.

Thanks,

Dan.

Annoyingly, I can't quite remember which version we updated from, we are running 2.3.0 now, all the plugins we are running are the 2.3.0 versions, the only one that isn't is antispam which is the 3.1.0+ build, I assume from what you are saying that this may be the issue with Antispam. With regards to the emails, I have run test-mass emails through community builder and I have had none sent through. Is there any particular plugin or setting I should be looking at for this.

Thanks,

Dan.

Hi, I wanted to do a revisit to the problem I have been having regarding registration issues in community builder.

Following the errors I have been getting from having an old version of the antispam plugin, I decided it would be a good idea to purchase the latest version of the plugin, however after purchase and upload I have re-published the plugin, but I am still getting an error occuring when anyone goes to register on the site, as soon as you click sign up (after filling in your details) you get taken to an error page. I have then disabled the plugin again and this problem disappears.

I am a bit frustrated as I have purchased the latest version of the plugin assuming it would fix any compatability issues after the community builder update as a whole, but it is still causing the same issue.

I am also still having issues where no emails are being sent through on sign up meaning the user cannot confirm emails. I have gone through the settings many times and have everything set correct but still community builder does not send an email, I have put debugging on and no error message appears.

I would really appreciate help in solving both these issues.

Thanks,