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- optimized
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Junior Member
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4 years 4 months ago #315685
by optimized
Error Session expired or cookies are not enabled in your browser. Please press " was created by optimized
Hi,
After many years of using the site, users are suddenly getting this message on login:
Error
Session expired or cookies are not enabled in your browser. Please press "reload page" in your browser, and enable cookies in your browser. Please refresh/reload page before filling-in.
We are running an older version of Community Builder 2.0.14 (because when we try to update, the menus stop working - but thats another issue)
But the site has been working with 2.0.14 for a good while with the latest versions of joomal.
When searching online, there has been reference to Rewrite URLs causing this issue, but at the moment they are disabled (as they always have been)
What could be causing the issue here?
Regards,
Mike
After many years of using the site, users are suddenly getting this message on login:
Error
Session expired or cookies are not enabled in your browser. Please press "reload page" in your browser, and enable cookies in your browser. Please refresh/reload page before filling-in.
We are running an older version of Community Builder 2.0.14 (because when we try to update, the menus stop working - but thats another issue)
But the site has been working with 2.0.14 for a good while with the latest versions of joomal.
When searching online, there has been reference to Rewrite URLs causing this issue, but at the moment they are disabled (as they always have been)
What could be causing the issue here?
Regards,
Mike
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krileon
Team Member- OFFLINE
- Posts: 68492
- Thanks: 9080
- Karma: 1434
4 years 4 months ago #315708
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Error Session expired or cookies are not enabled in your browser. Please press "
3rd party accept cookie banners can cause that if they block the security token cookie, which they shouldn't be doing. Another cause could be browser settings not allowing for cookies. This isn't really an issue anymore in latest releases of CB since we've moved the security token to Joomla session instead of using separate cookies.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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