Cannot install purchased plugins

3 years 4 months ago #321378 by bascherz
Cannot install purchased plugins was created by bascherz
I purchased a subscription a couple years ago that allowed me to download all the awesome CB plugins. Now I am trying to stand up a new site and I cannot install these somewhat dated plugins on the new site. The new site is using the latest versions of both Joomla and CB. After attempting to upload each plug_....zip file, I get both a success message and an error message stating "Nothing to install." Did the packaging protocol change in the last couple years? I should be able to upload these plugins, but I can't.

Thanks in advance.

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Bruce S - Vienna, VA

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3 years 4 months ago #321379 by bascherz
Replied by bascherz on topic Cannot install purchased plugins
Never mind. Apparently I have two sets of .zip files. I just tried the other set and they all installed fine. Sorry for the bother.

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Bruce S - Vienna, VA
The following user(s) said Thank You: krileon

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3 years 4 months ago #321380 by krileon
Replied by krileon on topic Cannot install purchased plugins
Your last paid product download was 2 years ago. I've no idea if those will install properly or not. We don't support out of date releases. They should install fine though. Could just be a bug in that old version of our package installer. Unzip it and try installing things manually from the extensions folder of that zip.


Kyle (Krileon)
Community Builder Team Member
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3 years 4 months ago #321381 by beat
Replied by beat on topic Cannot install purchased plugins
We highly recommend getting a new membership and keeping your membership active to get latest features, stability and security. A lot of things have improved in last years inside the CB Add-ons, and inside CB to manage add-ons, e.g. you can now install from web the add-ons, and keep them up to date directly from the CB installer&upgrader.

Beat - Community Builder Team Member

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3 years 4 months ago #321382 by bascherz
Replied by bascherz on topic Cannot install purchased plugins
Somehow I figured someone would say that! :whistle:

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Bruce S - Vienna, VA

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