Hi everybody.
I'm facing some problems with the feature "Send a message via email" (see picture). I didn't find anything in the forum matching exactly my problem: using that form the mail never arrives (although the message "Your email was sent successfully!" is shown), while sending mail from the mass mailing function in the back-end works properly, as well as the connection requests.
For the sake of completeness: the problem is the same either using PHPMail and SMTP.
Any suggestion highly appreciated, at least on how to setup and retrieve logs...
Many thanks in advance.
Marco

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Site infrastructure : Joomla! 3.9.26 / CB 2.6.0 / PHP 7.4.16

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Self-registration is not allowed on my site, so I keep the default values on the Registration tab, see the picture.
Should I put something there?
As I said already, the mass mailing function works properly, as well as the Connection requests, in case this got anything to deal with the issue.

Marco

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I beg your pardon Kyle, but considering that:

• the behaviour is the same either with PHPMail and an SMTP server (hosted by Aruba.it)
• mass mailing works fine
• connection requests work fine
• the Joomla! standard test mail works fine
• JEM events registration mail work fine

how can it be a mail server issue?
Is there a way to "see" what the form "Send message via mail" actually sends to the mail server?
Maybe a parameter gets corrupt, e. g. the "To" field, resulting in values formally correct, but actually wrong.