[SOLVED] Mail malfunction

3 months 3 weeks ago #324984 by MSpina59
Replied by MSpina59 on topic Mail malfunction
Yeah, sorry, this isn't a help desk system; please apologize.
I'll try what you suggest, but this doesn't change the fact: using a legitimate parameter, the form does not work (at least for my site, again).

Thanks.

Please Log in to join the conversation.

3 months 3 weeks ago #324992 by MSpina59
Replied by MSpina59 on topic Mail malfunction

There isn't really a reason code wise for some emails in CB to work and not that one as they all use the same API to send emails.

It looks like this sentence is not 100% true, at the end.
In fact using one of the two possible choices of the "Emails sent from" parameter the form doesn't work.
Many thanks again for your time.

Please Log in to join the conversation.

3 months 3 weeks ago #324994 by beat
Replied by beat on topic [SOLVED] Mail malfunction

MSpina59 wrote:

There isn't really a reason code wise for some emails in CB to work and not that one as they all use the same API to send emails.

It looks like this sentence is not 100% true, at the end.
In fact using one of the two possible choices of the "Emails sent from" parameter the form doesn't work.
Many thanks again for your time.


Thanks for confirming that you could make mail work for your environment and not land in spamboxes, by using the setting "send from admin mail, with reply-to to user mail" (if that assumption is not correct, please reply).

The mails are indeed sent with both settings, just the deliverability is much better with the admin email address sending because of SPF and as consequence DMARC. The description of the parameter explains well the advantages and disadvantages of each setting, and there are numerous articles on the Internet about the subject.

So, marking this thread as solved, and opening separately a Feature Request to try to better address the initial setting hassle you had:
forge.joomlapolis.com/issues/8539

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info
The following user(s) said Thank You: MSpina59

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.168 seconds

Facebook Twitter LinkedIn