[#2355] This address does not accept email (in backend)

10 years 4 months ago - 10 years 4 months ago #156524 by jojo12
Hi,
I have users with Emailaddresses like this name@ag.kath.ch.
I disabled in cb configuration emailcheck.
But in backend the check is allways working and refuses such addresses.
Should it not be disabled in backend too?

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10 years 4 months ago #156529 by nant
No - backend will always check for proper email.
Sometimes ajax check takes a while (we are investigating) but it eventually finishes and you can save the user if the email is valid (even if the check states that it cannot determine if address entered is accepting messages)

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10 years 4 months ago #157063 by oh2kool4u
I'm having the same issue....even on a normally formatted email address. xxxx@xxx.com. It just hangs on the checking of the email address. I'm currently letting it run and it's been about 20 minutes so far... Any thoughts?

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10 years 4 months ago #157165 by krileon
Known issue, we've a bug ticket in place to review the email checking. It's taking significantly longer then expected and often failing. You an monitor progress at the below forge ticket.

forge.joomlapolis.com/issues/2355


Kyle (Krileon)
Community Builder Team Member
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10 years 4 months ago #157705 by beat
Quick fix for this issue is proposed here:
forge.joomlapolis.com/issues/2355#note-3

Please comment if it works for you. Thanks.

Beat - Community Builder Team Member

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The following user(s) said Thank You: oh2kool4u, jojo12

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10 years 4 months ago #157852 by oh2kool4u
Worked like a charm. Thanks...

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