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CB plugin insulation update fails after update.

5 years 4 months ago #309098 by AlanJones
CB plugin insulation update fails after update. was created by AlanJones
Ever since I upgraded to CB 2.3.0+build.2018.11.14.17.11.06.182d2f2a2 I cannot install plugins, it fails and I get 403 forbidden.

I have tried downgrading PHP but I get the same problems. Can you help me figure out how to get installation working again? I am guessing it is a server config problem because all my site running CB are having the same issue. I am on the latest version of Joomla as well 3.9.1

Here is a log example:

010_cbgallerybot_2.4.0+build.2018.11.16.16.17.46.249db263f.zip is being installed.
010_cbgallerybot_2.4.0+build.2018.11.16.16.17.46.249db263f.zip installed successfully. show
012_cbactivitybot_4.4.0+build.2018.11.16.15.54.34.90f94e589.zip is being installed.
012_cbactivitybot_4.4.0+build.2018.11.16.15.54.34.90f94e589.zip installed successfully. show
013_cbautoactionsbot_7.3.1+2018.11.16.zip is being installed.
013_cbautoactionsbot_7.3.1+2018.11.16.zip installed successfully. show
002_mod_cbgallery_2.4.0+build.2018.11.16.16.17.46.249db263f.zip is being installed.
002_mod_cbgallery_2.4.0+build.2018.11.16.16.17.46.249db263f.zip installed successfully. show
003_mod_cbactivity_4.4.0+build.2018.11.16.15.54.34.90f94e589.zip is being installed.
003_mod_cbactivity_4.4.0+build.2018.11.16.15.54.34.90f94e589.zip installed successfully. show
004_mod_cbcontent_3.0.0+2018.08.22.zip is being installed.
004_mod_cbcontent_3.0.0+2018.08.22.zip failed to install! show
005_mod_cbpblatest_3.1.0+build.2018.08.07.12.37.52.54e7b6606.zip is being installed.
005_mod_cbpblatest_3.1.0+build.2018.08.07.12.37.52.54e7b6606.zip failed to install! show
006_mod_cbgroupjive_3.4.0+2018.11.13.zip is being installed.
006_mod_cbgroupjive_3.4.0+2018.11.13.zip failed to install! show
053_plug_cbactivity_4.4.0+build.2018.11.16.15.54.34.90f94e589.zip is being installed.
053_plug_cbactivity_4.4.0+build.2018.11.16.15.54.34.90f94e589.zip failed to install! show
055_plug_cbautoactions_7.3.1+2018.11.16.zip is being installed.
055_plug_cbautoactions_7.3.1+2018.11.16.zip failed to install! show
058_plug_cbconnect_7.2.0+build.2018.11.09.14.55.26.970fa57eb.zip is being installed.
058_plug_cbconnect_7.2.0+build.2018.11.09.14.55.26.970fa57eb.zip failed to install! show
061_plug_cbgallery_2.4.0+build.2018.11.16.16.17.46.249db263f.zip is being installed.
061_plug_cbgallery_2.4.0+build.2018.11.16.16.17.46.249db263f.zip failed to install! show
067_plug_cbprofilebook_3.1.0+build.2018.08.07.12.37.52.54e7b6606.zip is being installed.
067_plug_cbprofilebook_3.1.0+build.2018.08.07.12.37.52.54e7b6606.zip failed to install! show
074_plug_cbgroupjive_3.4.0+2018.11.13.zip is being installed.
074_plug_cbgroupjive_3.4.0+2018.11.13.zip failed to install! show
075_cbgroupjiveabout_3.4.0+2018.11.13.zip is being installed.
075_cbgroupjiveabout_3.4.0+2018.11.13.zip failed to install! show
076_cbgroupjiveevents_3.4.0+2018.11.13.zip is being installed.
076_cbgroupjiveevents_3.4.0+2018.11.13.zip failed to install! show
077_cbgroupjivefile_3.4.0+2018.11.13.zip is being installed.
077_cbgroupjivefile_3.4.0+2018.11.13.zip failed to install! show
078_cbgroupjiveforums_3.4.0+2018.11.13.zip is being installed.
078_cbgroupjiveforums_3.4.0+2018.11.13.zip failed to install! show
079_cbgroupjivephoto_3.4.0+2018.11.13.zip is being installed.
079_cbgroupjivephoto_3.4.0+2018.11.13.zip failed to install! show
080_cbgroupjivevideo_3.4.0+2018.11.13.zip is being installed.
080_cbgroupjivevideo_3.4.0+2018.11.13.zip failed to install! show
081_cbgroupjivewall_3.4.0+2018.11.13.zip is being installed.
081_cbgroupjivewall_3.4.0+2018.11.13.zip failed to install! show
Installer is cleaning up.
Installer failed to clean up! Error: 403 - Forbidden
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5 years 4 months ago #309113 by krileon
Replied by krileon on topic CB plugin insulation update fails after update.
Looks like a few things successfully installed then start failing. If using PHP 7.3 be sure to downgrade to PHP 7.2 as 7.3 went GA just yesterday and hasn't been fully tested (there are known compatibility issues).

Could be your server blocking installs using mod_security. Recommend contacting your host and having them check logs to see if that could be the case. Click "show" next to a failed install to see if it provides any further details.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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5 years 4 months ago #309148 by AlanJones
Replied by AlanJones on topic CB plugin insulation update fails after update.
So I tried disabling mod_secuirity and it changed nothing. Any plugin you I try to install has a few success messages and then the rest fail. All of the "show" details links just shows a 404 error.

I checked all the logs and I can't find any specific error. I just see a 404. I am pretty stumped on this one.
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5 years 4 months ago #309162 by krileon
Replied by krileon on topic CB plugin insulation update fails after update.
Do you have any Joomla security extensions installed? If so try disabling them as maybe that's blocking installs after it's seeing so much is being installed at once. Aside from that I'm stumped as well. The package installer has no code to throw a 403 - Forbidden (error thrown in your log above). I don't see one in Joomlas installer code either. Any 403's thrown that could affect this process are much further up the chain and would block all installs if was the case (permission problem).

This seams entirely server related, but I've no idea what. Try installing through CB > Plugin Management > Install New Plugin if you haven't already and see if it works there. If still not working try installing just 1 of the plugins that is failing to install instead of a bundled package with multiple plugins.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

5 years 4 months ago #309177 by AlanJones
Replied by AlanJones on topic CB plugin insulation update fails after update.
Ok thank you so much, I am working with my server admins. I did find the error log for it.

"[Mon Dec 10 19:06:21.350030 2018] [:error] [pid 32976] [client 67.183.99.248:58954] client denied by server configuration: /home/commdisc/public_html/administrator/index.php, referer: community.discoverybaptist.org/administrator/index.php"
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5 years 4 months ago #309193 by krileon
Replied by krileon on topic CB plugin insulation update fails after update.
See the apache documentation regarding that error. Might help with reviewing your server configuration.

wiki.apache.org/httpd/ClientDeniedByServerConfiguration

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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