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Error on Apache!!

4 years 8 months ago #313416 by Florisjan
Error on Apache!! was created by Florisjan
Hi,
Everytime after updating a plugin and then want to close CB the server gives a Error on Apache.
[client xxxxx] ModSecurity: Access denied with code 403 (phase 2). Match of "rx ((?:submit(?:\\\\+| )?(request)?(?:\\\\+| )?>+|<<(?:\\\\+| )remove|(?:sign ?in|log ?(?:in|out)|next|modifier|envoyer|add|continue|weiter|account|results|select)?(?:\\\\+| )?>+)$|^< ?\\\\??(?: |\\\\+)?xml|^<samlp|^>> ?$)" against "ARGS:webjson" required. [file "/etc/apache2/modsecurity.d/rules/tortix/modsec/50_plesk_basic_asl_rules.conf"] [line "258"] [id "33350147"] [rev "143"] [msg "Protected by Atomicorp.com Basic Non-Realtime WAF Rules: Potentially Untrusted Web Content Detected"] [data ""] [severity "CRITICAL"] [hostname "www.mysite.nl"] [uri "/administrator/index.php"] [unique_id "XT1ozV273YIAABO9h0EAAAAI"], referer: https://www.mysite.nl/administrator/index.php

Followed by a 403-error:
POST /administrator/index.php?option=com_comprofiler&view=installfromweb&format=raw HTTP/1.0

The result is that I cannot reach the backend for several minutes.

Can anybody tell me what is the cause of this error?
Met vriendelijke groet, Kind regards,

Floris Langendam
Joomla 3.10.11 / CB 2.7.3

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4 years 8 months ago #313423 by krileon
Replied by krileon on topic Error on Apache!!
False positive mod_security rule. Contact your host for them to add an exception.

Kyle (Krileon)
Community Builder Team Member
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The following user(s) said Thank You: Florisjan

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