Updating via Plugins in CB is not working

1 week 3 days ago #316267 by derekkoopowitz
I sign into Joomlapolis first and then when I go to my Joomla installation (in another tab) to update my plugins, I don't get any updates displayed and it's basically letting me know that I'm not a member.

What is going on?
1 week 2 days ago #316280 by krileon
Install from Web caches for 24 hours to avoid it pinging us constantly. It can be manually refreshed using the refresh link on the bottom right of the tab. Try refreshing after being sure to login to Joomlapolis. If not working your browser or site is blocking the JSONP request preventing the ajax call from seeing your cookie allowing us to know you're logged in. I the JSONP request is being blocked there's nothing we can do about it as browser security settings can certainly do that. We've plans to implement a token system in the future so you can save a token to CB and not have to worry about the JSONP call anymore.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
1 week 2 days ago - 1 week 2 days ago #316282 by derekkoopowitz
This has been working correctly for years and no changes made on my side... today I tried it and now it works again. For a week it was not working and I was following the same "script" that I normally follow.
1 week 2 days ago #316286 by krileon
The JSONP request can be unreliable and is why we'll be implementing a token system. Once CBSubs Family Plans integration is done we've a few more changes to make then further improvements to CB Package Builder (which is providing install from web) will be improved to support token authentication.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: derekkoopowitz
Moderators: beatnantkrileon
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