[SOLVED] Can't edit blogs
- kdave321
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3 years 10 months ago - 3 years 10 months ago #318934
by kdave321
[SOLVED] Can't edit blogs was created by kdave321
I have never had a problem myself editing my blogs but a member reports on her iPhone & in Chrome on her mini-laptop, that when she edits her blog, the textarea is not editable - it does not even seem to be a field.
Just wondering if you had an idea why...
Just wondering if you had an idea why...
Last edit: 3 years 10 months ago by krileon. Reason: Added [SOLVED] tag to subject
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krileon
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3 years 10 months ago #318947
by krileon
Kyle (Krileon)
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Replied by krileon on topic Can't edit blogs
The editor area is whatever WYSIWYG editor you're using for your site. What do you have the WYSIWYG editor set to? It all seams fine to me using Joomlas TinyMCE. Sounds like the JS for the editor is failing to load though and would explain why it's not working, but not working on a specific device makes no sense and would suggest a problem with that device (browser out of date or maybe a browser extension causing problems).
Kyle (Krileon)
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- kdave321
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3 years 10 months ago #318952
by kdave321
Replied by kdave321 on topic Can't edit blogs
Works for me with JCE or None. She is using None.
I see the /media/editors/none/js/none.min.js file is still there. I can see that file loaded when I do it but hard to debug remotely. Anything I can tell her to try?
I see the /media/editors/none/js/none.min.js file is still there. I can see that file loaded when I do it but hard to debug remotely. Anything I can tell her to try?
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3 years 10 months ago #318957
by krileon
Kyle (Krileon)
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Replied by krileon on topic Can't edit blogs
Try telling her to use JCE or TinyMCE instead of None and see if those work. Have her also try using a different browser if possible to rule out browser related issues. Aside from that I don't know what "the textarea is not editable - it does not even seem to be a field" really means. Is the input not visible at all? Is it grayed out like it's read only? Seams strange only she is experiencing this and is experiencing it on 2 separate devices.
Kyle (Krileon)
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- kdave321
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3 years 10 months ago #318963
by kdave321
Replied by kdave321 on topic Can't edit blogs
Yes, very strange. The textarea box will not take focus ( had her try both mouse click & tab from previous field ) . Right click shows the browser does not consider it a text field.
Will try a different editor next.
Curious if the "uneditable-input" class has been set...
Will try a different editor next.
Curious if the "uneditable-input" class has been set...
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3 years 10 months ago #319043
by kdave321
Replied by kdave321 on topic Can't edit blogs
I found the problem. The user started out as an admin but switched her group to something lower. I have a single JCE defautl profile set up for admins, and she kept the JCE editor setting when she switched. The default editor for everyone else is None, and when I switched her to that, she could edit her blogs again.
So the odd thing is why JCE would fail for her user level - it simply doesn't load ( no buttons, etc ) I suspect a recent JCE update caused this. It still loads fine for admins.
So the odd thing is why JCE would fail for her user level - it simply doesn't load ( no buttons, etc ) I suspect a recent JCE update caused this. It still loads fine for admins.
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