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Professional Membership does not include CB Paid Subscription plugin?

3 years 8 months ago #319785 by rachel.jollie
Professional Membership does not include CB Paid Subscription plugin? was created by rachel.jollie
Our website uses an outdated CB Paid Subscription plugin version 4.1.1+build.2017.09.28.15.44.39.4e0d0f2f0 we purchased 2 years ago. All we want to do is update CB Paid subs to the newest version hoping that it will fix some issues we have. Do I have to reactive CB Paid Subscriptions for $199? The wording below threw me off that the "Professional Membership" allows us to update ALL CB plugins including CB Paid Subscription.




Frito
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3 years 8 months ago #319788 by krileon
Replied by krileon on topic Professional Membership does not include CB Paid Subscription plugin?
CB Paid Subscriptions is not included with Professional subscriptions. It can be purchases standalone or is included in a Developer subscription. Apologize for the confusion and will clarify this in the Professional subscription descriptions.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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3 years 8 months ago - 3 years 8 months ago #319793 by beat
Replied by beat on topic Professional Membership does not include CB Paid Subscription plugin?
Sorry too about the misundertanding. We are looking how to improve the description.
The memberships comparison table is clear: www.joomlapolis.com/memberships
And the "add-ons" page that is linked from the 29 "add-ons" text in the professional plan above your highlight too: www.joomlapolis.com/addons

But no issues, if you don't need the other add-ons, and you wish, we can refund you the professional membership. In that case, simply reply here or send me a private message (PM, link below) in the next days to ask for a refund and we will quickly refund you.
Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

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3 years 8 months ago #319856 by rachel.jollie
Replied by rachel.jollie on topic Professional Membership does not include CB Paid Subscription plugin?
It's fine. I guess part of the "Professional Membership" is I get a quicker response time when it comes to support. One tip is maybe say this instead with an asterisk and the explanation of the asterisk near the footer:

Use 29 out of the 31 add ons and plugins for your website forever*.

*Professional Membership does not include CB Paid Memberships and CB XXX.

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