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Click on "Request Connection" does nothing.
- urbanguru
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3 years 5 months ago #321212
by urbanguru
Click on "Request Connection" does nothing. was created by urbanguru
Hello,
I am having a problem with the Request Connection button on the Profile Pages of community members not doing anything when clicked on. The Request is sent, but the button does not change to the red "Cancel Request" until you refresh the screen. This make it look like the button did not work and is very confusing to my members. I do not have and page caching turned on in either the Global Configuration nor the Plugins. I have cleared the Joomla cache and refreshed the screen multiple times, and it still does the same thing. I found nothing on the forum search that dealt with this issue, which makes me think it's a unique issue or conflict with other plugins on my site. Can you please help?
I am having a problem with the Request Connection button on the Profile Pages of community members not doing anything when clicked on. The Request is sent, but the button does not change to the red "Cancel Request" until you refresh the screen. This make it look like the button did not work and is very confusing to my members. I do not have and page caching turned on in either the Global Configuration nor the Plugins. I have cleared the Joomla cache and refreshed the screen multiple times, and it still does the same thing. I found nothing on the forum search that dealt with this issue, which makes me think it's a unique issue or conflict with other plugins on my site. Can you please help?
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krileon
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3 years 5 months ago #321221
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Replied by krileon on topic Click on "Request Connection" does nothing.
The act of clicking the button should refresh the page as is since it's just a standard HTML form post. At the top should be a "Connection Pending Acceptance!" message with below it being the connection path with it now showing "Cancel Request". Are you using Joomla page caching? If so try turning page caching off. Please also provide what configuration you're using under CB > Configuration > Connections.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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