Integration with Support Ticket Systems

11 years 4 days ago #151020 by acherwinski
Integration with Support Ticket Systems was created by acherwinski
This is a very novice question. How would a help desk support ticket system Extension (e.g Billet or Huru integrate with Community Builder? Can users have only one account to access both types of profile or account information?

Thanks

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11 years 4 days ago #151036 by beat

acherwinski wrote: This is a very novice question. How would a help desk support ticket system Extension (e.g Billet or Huru integrate with Community Builder? Can users have only one account to access both types of profile or account information?

Thanks


First of all, Welcome in here :)

Any Joomla native extension using the Joomla API properly will be using the same users and sessions information as CB, so require only one account information and one login. Bridges to standalone helpdesk systems will probably have more issues than native extensions.

There are a few tickets-system for Joomla, and my first guess is that all probably work fine with CB, but that's something to confirm with the developer.

Beat - Community Builder Team Member

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