Hi,
I am having a traumatic issue and my site is going live in two days. Please save me. I have spent a while looking for a solution in the forum but couldn't find anything that worked.
When I log-in under certain user_id's - say as a superadmin - I get a blank/white screen without any error message after about 10 or 15 seconds of search (instead of seeing my profile). The page address appears in the browser tab.
If I remove "/my-profile" from my browser page's address to reload my home page, I can see in my CB-login-module that I am actually logged-in...
BUT if I click on the user-menu "my profile" link, I USUALLY get the blank screen again after 12 seconds of search, and sometimes - but rarely - I get to my profile.
When I click on the "edit my profile" menu link, I am brought to the right page immediately. No issue there.
What is really strange is that If I log as a newly created "editor", or "registered" user, this does not happen. Everything works.
If I am able to login, the same problem happens after I upload a document within one of my tabs (I have 8 tabs, 6 of which contain tables created with Fabrik).
This happened before and I solved the problem by reorganizing the order in which the plug-ins were loaded into the page.
But this was not enough. The problem is back.
Clearing my browser cache does not help again.
I suspect that this is an Apache or PHP timeout or memory issue but I do not know how to figure this out. My PHP settings are:
- default_socket_timeout is set to 60 sec
- Default_mysql timeout is set to 60 sec
- memory_limit is set to 40M
- post_max_size is set to 8M
The memory limit may be as low as 30 (and the reading of phpinfo be wrong). Fabrik recommends 64MB but should work with as little as 32MB.
If memory limit is the issue, I am in trouble because my host limits it to 40MB.
Thanks for your help.
John