Problem when trying to add users using CBJuice 2.3.3.2 Beta

3 years 5 months ago #279403 by aalisg
Hello,

I am trying to add users using CBJuice 2.3.3.2 Beta but I get this error: "There are duplicate header variables which is not allowed."

Also I can not remove the user_id field from the "Fields excluded from save" setting.

Can you please help me to fix it?

Regards
3 years 5 months ago #279406 by wolverton
check your column headers in the csv, there must be a duplicate field name.

for exporting users with user_id, replace user_id in the options with a field you don't care about, 'hits' for example.

If you do export the user_id, make sure that you remove that column before using the same file to import users.
3 years 5 months ago #279428 by aalisg
Hello and thank you for your reply,

I just checked my CSV and there are not any duplicate field name.

Regards
3 years 5 months ago #279449 by wolverton
attach a modified version of the csv you are trying to import --- replace all data with a couple of rows of dummy values first
3 years 5 months ago #279457 by aalisg
Hello and thank you for your reply,

I have pretty many fields. Can't I send you an email ?

Regards
3 years 5 months ago #279497 by wolverton
Solved. CSV file had format issues.
The following user(s) said Thank You: nant
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