Text editor dose not work using Microsoft browser

10 years 8 months ago - 10 years 8 months ago #184809 by sirmagic
Using Microsoft E8 browser I have big problem running GroupJive 2.4. When users enter the group it open up and shows edit mode and the text editor is not visible but the other fields are, using event or video ect.. At the same time the site template is out of control = no background color.

Using FireFox browser it still open up in edit mode byt the text editor is now visible.

Whats wrong – did I miss something?

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10 years 8 months ago #184923 by krileon
Screenshot of the problem? I'm not seeing any issues. Probably a conflict from a 3rd party extension or template. GJ has a lot of JS/jQuery usage and a conflict will cause it its JS to fail.


Kyle (Krileon)
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10 years 8 months ago #184964 by sirmagic
problem 1. user entering the group in edit mode and have to cancel to see the group.
problem 2. the text editor is active but not visible



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10 years 8 months ago - 10 years 8 months ago #185015 by sirmagic
I have now testet on another template (RocketTheme) and it´s the same problem.

Then back to the problem. When I make an event and thereafter edit the event it all worke fine... only different is, that the sitebar is not on when edit the event. Can the sitebar be the problem?

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10 years 8 months ago #185130 by krileon
Looks like a problem with your editor. Please test with TinyMCE to see if problem persists. Also note in edit mode of an Event or anything else for that matter there is no panes display.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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10 years 8 months ago #185182 by sirmagic
It is the same problem with TinyMCE editor... works fine on any other browser than Microsoft Explorer 8 or 9.

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