[SOLVED] Password Validation Error

11 years 7 months ago - 11 years 7 months ago #208061 by hbf1000
[SOLVED] Password Validation Error was created by hbf1000
Dear CB Staff,

I tried foruns, google search for this error but couldn't find any answer.

I am in the process of seting up a my first subscription plan. I just added 1 page and 1 menu restriction to test. So, when user click on the restricted menu he is redirected to registration form with the necessary plan selection.

Then, the registration form has 4 fields: name, email, password and password validation. Although I input the same password in both fields, the validation is informing that the passwords are differents.

Could you please help me.

Tks a lot
Herbert

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11 years 7 months ago #208063 by krileon
Replied by krileon on topic Re: Password Validation Error
Joomla version? CB version? CBSubs version? Any JS errors in browser error log? Tested with default Joomla template? Test with debug mode and maximum error reporting enabled? Any fatal errors on page once tested with debug mode and maximum error reporting?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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11 years 7 months ago #208069 by hbf1000
Replied by hbf1000 on topic Re: Password Validation Error
Hi Krileon. I changed the template and the error stoped. So, it might be associated with template.

I am using:
Joomla 1.5.23
CB 1.8.1
CB Subs 2.0.2

You already have my admin and ftp access. I have sent that to you a couple of days ago.

The template I want to use is ja_social.

Tks,
Herbert

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11 years 7 months ago #208071 by krileon
Replied by krileon on topic Re: Password Validation Error
Problem with your template then. Please contact your template developer for further support. If it has CSS/JS Compression then try disabling that.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

11 years 7 months ago #208363 by hbf1000
Replied by hbf1000 on topic Re: Password Validation Error
Krileon, I disabled CSS/JS Compression and the problem is still there. I opened a ticket with the Template provider and this is the answer:
"I saw that your problem came from "www.concurseiro10.com.br/components/com_comprofiler/js/jquery-1.5.2/jquery.validate.min.js". "com_comprofiler" is a 3rd party, it isn't a JA extension. Please ask "com_comprofiler" provider to resolve it."

Could you please check this ?

Tks in advance,
Herbert

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11 years 7 months ago #208384 by krileon
Replied by krileon on topic Re: Password Validation Error
Please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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