After update the second step in registering a account is different

6 years 1 month ago #302111 by Totoweb
Hello Krilon,

To point out what the problem is I made a short desktop movie. Please advice how to get the registration proces as in the outdated version and everything in Dutch.

totoweb.nl/images/support/act4you-extra-screen.mp4

Regards,
Raoul

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6 years 1 month ago #302120 by krileon

Please give me a screenshot. Can't find it in the backend or it has a different name here. Where is CBSubs?

Components > Community Builder > Plugin Management > CB Paid Subscriptions > Settings > Display > Invoices is the path starting from Joomlas components menu. You should have a quick access menu at the top through and I see Community Builder on it as should be CB Paid Subscriptions unless the quick access menu item for CBSubs was disabled.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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6 years 1 month ago #302127 by Totoweb
Already found that. Please see this movie for the problem.

totoweb.nl/images/support/act4you-extra-screen.mp4

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6 years 1 month ago #302131 by krileon
When you navigate to Components > Community Builder > Plugin Management > CB Paid Subscriptions > Settings > Display > Invoices are the fields selected under "CB fields for first invoicing address of customer" still correct?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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6 years 1 month ago #302134 by Totoweb
Exactly the same.

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6 years 1 month ago #302135 by krileon
Strange, that behavior wasn't changed and updating CB certainly shouldn't have impacted it. Was CBSubs and all other installed plugins also updated? If not please update and retry. If issue persists please PM backend super administrator login credentials of a clone of your site (live is ok, but debugging will be enabled) and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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