Manual Subribtion and payment process

5 years 1 month ago - 5 years 1 month ago #310906 by wegda
Hi,

ive created 2 plans and want manually(by an Admin) subscribe an user to a plan. But inside the payment basket isnt any information about subscribed user and there payment.
Is it for an offline payment and i cant mark the payment status as payed.
How can we solve that?

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5 years 1 month ago #310909 by krileon
Replied by krileon on topic Manual Subribtion and payment process
If you give a user a subscription from CB > User Management they will not have a basket. It will simply just give them the subscription with no payment information. For Offline payments the user (or you while logged in as admin and viewing their profile) needs to go through the normal process of selecting a plan at when viewing the basket they need to select the offline payment option (if you have an offline payment gateway available). Once they've done that and clicked the confirmation link it'll be available to be paid by an admin in CBSubs > Baskets.


Kyle (Krileon)
Community Builder Team Member
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