Username Reminder & Password Reset
- AlecsRU
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5 years 1 month ago #310932
by AlecsRU
Username Reminder & Password Reset was created by AlecsRU
Password and login recovery stopped working. The button is non-responsive, inactive . Probably what happened after the update.
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krileon
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5 years 1 month ago #310939
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Username Reminder & Password Reset
Nothing on the forgot login page was touched recently. It works perfectly fine on our demo site below.
demo.cbdemosites.com/community-builder/forgot-login
If you've any form of caching or CSS/JS compression installed/enabled be sure you clear all the cache after each update. If issue persists press F12 to open your browsers developer tools while viewing the forgot login page, next refresh the page, now check the Console tab to see if there's any fatal JS errors (typically they'll be red).
demo.cbdemosites.com/community-builder/forgot-login
If you've any form of caching or CSS/JS compression installed/enabled be sure you clear all the cache after each update. If issue persists press F12 to open your browsers developer tools while viewing the forgot login page, next refresh the page, now check the Console tab to see if there's any fatal JS errors (typically they'll be red).
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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