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Which validation was failing for him? You've it limited to 10 characters and are only accepting digits. If he tries adding a dash or a space it will be rejected. If it's the query validation please ensure CB Query Field is up to date and retry.One user complained he can not use his number, I searched but I can't find his number registered for any other user, what could be the problem?
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SELECT `id` FROM `#__comprofiler` WHERE `id` != '[user_id]' AND `cb_phone` = '[value]'
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