[SOLVED] user group on contact tab

4 years 10 months ago - 4 years 10 months ago #312728 by cjmicro
[SOLVED] user group on contact tab was created by cjmicro
I don't know what i've done or not done but my usergroup field is not showing on my user profiles. In the contact info tab on other sites i can edit and view user groups, but this site i cannot. I am sure it's something simple that i've missed or messed up. What should i check?

Thank you,
Cheryl

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4 years 10 months ago #312731 by krileon
Replied by krileon on topic user group on contact tab
The usergroup field is an internal backend field. It does not display on frontend. It's typically not a good idea to expose to the public a users permission level. Usergroup field can only be edited from backend unless you use something like CB Auto Actions acting on a field value change to alter their usergroup.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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4 years 10 months ago #312736 by cjmicro
Replied by cjmicro on topic user group on contact tab
Sorry, i don't mean in the front end, I
mean in community builder manage users in back end. I can't change usergroups there, not sure if it's a missing tab or something, but on my other accounts using cb i can change user group on the contact info tab.

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4 years 10 months ago #312738 by krileon
Replied by krileon on topic user group on contact tab
Strange, the usergroup field is a part of the params field in CB > Field Management; ensure it hasn't been conditioned by CB Conditional or CB Privacy. Is your user a super user editing another super user or just regular registered users? Is the user you're editing synchronized? Try running User Synchronization within CB > Tools then retry editing them.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: cjmicro

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4 years 10 months ago #312739 by cjmicro
Replied by cjmicro on topic user group on contact tab
yay that was it!! the params field was set to a tab (forum) that was unpublished. i put it back to the contact info tab and now it shows.

Thanks!!!
The following user(s) said Thank You: krileon

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