Hi,
in my website I've put 3 subscription plan, 2 with a payment and 1 free. I've set the renew manually.
I've this problem: when a paid subscriber finish his period of paid subscription should be go back to the free one, instead the system block him and set his profile not able to enter to the website.
I need to re-able him manually and click on the free subscription... how can I solve this issue?