The Package Installer failed to clean up. Please uninstall the Package Installer

4 years 1 month ago #316874 by dwgarrett
Hi, I installed the CB Quickstart package, e87c5249293fa2efe32f62b13c861a52.zip, it looks like it installed successfully. From previous replies to this issue I understand that I go to Extensions: Manage and uninstall the package.

What do I uninstall? I don't see e87c52.. in there, I do see this:

Community Builder Package Site Package 2.4.3 2020-02-07 CB Team

Is that what I uninstall?

Thanks!

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4 years 1 month ago #316876 by krileon
The package installer failed to clean it self up in that case. If you see the Package Installer within Extensions > Manage you can safely delete it there as it's just an installer.

Community Builder Package Site Package 2.4.3 2020-02-07 CB Team

Is that what I uninstall?

No, that will uninstall CB.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: dwgarrett

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4 years 1 month ago #316878 by dwgarrett
The Quickstart package installer in Extensions Manager is named e87c5249293fa2efe32f62b13c861a52.zip?

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4 years 1 month ago #316888 by krileon
No, it's named "Package Installer".


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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