[SOLVED] CBSubs - Weird message while trying to pay via STRIPE payment service
3 years 7 months ago - 3 years 7 months ago #320420
by erichburkhard
[SOLVED] CBSubs - Weird message while trying to pay via STRIPE payment service was created by erichburkhard
Hi, I am using STRIPE to provide the payment service for my website. In most cases STRIPE works perfect together with CBSubs. But now I found out that under certain circumstances a weird message appears when I want to pay for a subscription ......but let me explain in detail:
Used versions:
CB-Version: 2.4.6+build.2020.09.01.15.39.25.9e994e969
CBSubs: 4.4.0+build.2020.08.05.22.48.51.e27412b72 (newest)
1. Payment scenario ("happy flow")
a) I log in with a certain user an navigate to the overview page of all possible subscriptions:
b) I choose one of the possible subscriptions an click on upgrade
c) I agree with the GT and Click on Pay Now. The Stripe Checkout page is being displayed where I can enter the credit card data an successfully finish the payment...everything is fine
2. Payment Scenario
a) I log in with another user an navigate to the overview page of all possible subscriptions. As you can see this users already bought some subscriptions in the past (marked with reactivate)
b) From this list I choose an option and click Upgrade. (PS: It is not important what you choose...it will fail anyway) The following page appears:
c) Here I am going to accept again the GT and click on Pay Now ....the following screen appears, with a weird message
My analysis so far:
1. I think STRIPE is in general "connected" correctly to CBSubs, otherwise the "happy flow" would not work
2. I startet to think about the difference between scenario 1 (happy flow) and scenario 2. As you can see in scenario 1 you only have subscriptions which were never bought before ......in scenario 2 you also have subsciptions which you can reactivate ....(this is only my guess I cannot prove it)
3. As soon as I switch to the STRIPE TestServer gateway, both scenarios 1 and 2 work fine
4. I loged into the backend of my STRIPE account and noticed a certain warning (the warning counter seems to increment while I am doing scenario 2)
....the detail of this warning is as follows:
Do you have any idea?
Regards
Used versions:
CB-Version: 2.4.6+build.2020.09.01.15.39.25.9e994e969
CBSubs: 4.4.0+build.2020.08.05.22.48.51.e27412b72 (newest)
1. Payment scenario ("happy flow")
a) I log in with a certain user an navigate to the overview page of all possible subscriptions:
b) I choose one of the possible subscriptions an click on upgrade
c) I agree with the GT and Click on Pay Now. The Stripe Checkout page is being displayed where I can enter the credit card data an successfully finish the payment...everything is fine
2. Payment Scenario
a) I log in with another user an navigate to the overview page of all possible subscriptions. As you can see this users already bought some subscriptions in the past (marked with reactivate)
b) From this list I choose an option and click Upgrade. (PS: It is not important what you choose...it will fail anyway) The following page appears:
c) Here I am going to accept again the GT and click on Pay Now ....the following screen appears, with a weird message
My analysis so far:
1. I think STRIPE is in general "connected" correctly to CBSubs, otherwise the "happy flow" would not work
2. I startet to think about the difference between scenario 1 (happy flow) and scenario 2. As you can see in scenario 1 you only have subscriptions which were never bought before ......in scenario 2 you also have subsciptions which you can reactivate ....(this is only my guess I cannot prove it)
3. As soon as I switch to the STRIPE TestServer gateway, both scenarios 1 and 2 work fine
4. I loged into the backend of my STRIPE account and noticed a certain warning (the warning counter seems to increment while I am doing scenario 2)
....the detail of this warning is as follows:
Do you have any idea?
Regards
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krileon
3 years 7 months ago #320541
by erichburkhard
Replied by erichburkhard on topic CBSubs - Weird message while trying to pay via STRIPE payment service
Hi - the newest version of CBSubs could solve the issue - MANY THANKS 
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