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Connection request email and system private message email: eliminate the latter
- boyjahq
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3 years 3 months ago #322526
by boyjahq
Connection request email and system private message email: eliminate the latter was created by boyjahq
When a member requests a connection with another member they receive 2 emails: one is 'Notifications at [sitename] that gives details about the user that is requesting to connect and includes links to profile and connection management, while the other is a message that simply indicates that there is a new private message from "system".
How can we eliminate this System message?
We can find the matching string in the language file and if we delete the value then the messages stop, but we are concerned that other messages based on the same language string will be negatively impacted, but we have no idea where or when those messages might be generated.
When a member requests a connection, we only want the requested member to receive the "Notifications at [sitename]" email and not the System email.
How can we eliminate this System message?
We can find the matching string in the language file and if we delete the value then the messages stop, but we are concerned that other messages based on the same language string will be negatively impacted, but we have no idea where or when those messages might be generated.
When a member requests a connection, we only want the requested member to receive the "Notifications at [sitename]" email and not the System email.
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krileon
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3 years 3 months ago #322548
by krileon
Kyle (Krileon)
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Replied by krileon on topic Connection request email and system private message email: eliminate the latter
Within CB > Configuration > Connections set "Notification Method" to "Email" so they are only emailed. Alternative is to turn off PMS email notifications, but that will impact all private messages.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: boyjahq
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