[#8359] [SOLVED] Canvas Image imported upside down

4 months 2 weeks ago - 4 months 1 week ago #322966 by AlexRag
I'm not sure if this is a common occurrence, but for some reason, images uploaded for canvas photos by users are coming in upside down. :silly:

What would cause something like that to happen?

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4 months 1 week ago #322982 by krileon
Replied by krileon on topic Canvas Image imported upside down
Are the uploads from a mobile device? CB takes into account the orientation data for an upload. It's possible the JS responsible for checking orientation is failing though.


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4 months 1 week ago - 4 months 1 week ago #322983 by krileon
Replied by krileon on topic Canvas Image imported upside down
Looks like this is due to browsers natively supporting orientation exif data. They're being rotated by the browser automatically when drawn to a canvas element for resizing. Looks like will need to add a check for this as it's basically double rotating now.

forge.joomlapolis.com/issues/8359


Kyle (Krileon)
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4 months 1 week ago #322985 by AlexRag
Replied by AlexRag on topic Canvas Image imported upside down
Ok. The image was uploaded on a desktop but it was a photo taken with a mobile device. When I crop it or if its a square image it seems to upload it ok.

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4 months 1 week ago #322986 by krileon
Replied by krileon on topic Canvas Image imported upside down
I've tested Chrome, FireFox, and Edge. They all natively orientate the image now. Have implemented a fix to skip our JS orientation behavior if the browser supports native orientation.


Kyle (Krileon)
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The following user(s) said Thank You: AlexRag

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4 months 1 week ago #323014 by krileon
Replied by krileon on topic Canvas Image imported upside down
Core image fields fix should be available tomorrow or later today. Same fix was also applied to CB Gallery image uploads, which is available now.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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