Tons of automated emails suddenly
- ejde
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3 years 1 month ago - 3 years 1 month ago #323355
by ejde
Tons of automated emails suddenly was created by ejde
The CB Subs system on one of our domains is pumping out tons of automated emails suddenly, and without any prompting from an administrator today. Hundreds and hundreds of them of all sorts - emails thanking users for renewing, emails reminding users that their plan has expired, emails about users looking for password resets. Some of the email appears to be from old transactions - users who renewed in May of 2020, for instance. However, most of them appear to be about expiring plans.
All plans on this site expire on December 31 of each year, so these should certainly not be going out at all today.
No administrator user was even logged in when this started happening. Are you able to advise? We have no cron job setup for email at all.
-Eric
All plans on this site expire on December 31 of each year, so these should certainly not be going out at all today.
No administrator user was even logged in when this started happening. Are you able to advise? We have no cron job setup for email at all.
-Eric
Last edit: 3 years 1 month ago by ejde.
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krileon
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3 years 1 month ago #323364
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Replied by krileon on topic Tons of automated emails suddenly
Please provide screenshots of the configuration for the mailer that's causing issues. Please also check within CBSubs > Mailer > Sent Messages to see if CBSubs sent them.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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