[SOLVED] Lost Password throwing "Error, Access denied"

2 years 11 months ago - 2 years 11 months ago #324158 by fdinkler
"Forgot Login" page does send username when Lost Username is checked. When only Forgot Password is checked, get the Access denied error.

To start, yes, I've read the existing forums entries.
I have the CB Forgot Login, CB Profile and other menu items published with Public access.
What am I missing?
Thanks,
Fred

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2 years 11 months ago #324159 by krileon
Replied by krileon on topic Lost Password throwing "Error, Access denied"
Do you have that issue with a regular Registered user? Super Users can't use forgot login as Joomla blocks user store against a Super User while not logged in.


Kyle (Krileon)
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2 years 11 months ago #324160 by fdinkler
Replied by fdinkler on topic Lost Password throwing "Error, Access denied"
The user is not a Super User, but is a member of groups above Registered...

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2 years 11 months ago - 2 years 11 months ago #324161 by fdinkler
Replied by fdinkler on topic Lost Password throwing "Error, Access denied"
A Registered user works fine... so it appears that a user in ANY user group above Registered, not just Super User, is blocked from password reset...
Is there a work-around? e.g. can I change settings/permissions anywhere to allow this module to work?
Thanks,
Fred

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2 years 11 months ago #324162 by krileon
Replied by krileon on topic Lost Password throwing "Error, Access denied"
As far as I'm aware Joomla only blocks it for users that are Super Users. We have no such blocks in place at all. The blocking behavior is in Joomlas core user object and we've no means of working around that. With CB 3.x we'll just be using Joomlas login module and forgot login behavior though, which uses a reset link instead of directly generating a new password.

How are your usergroups structured? You should be using a structure similar to the below for proper permission inheritance.

Public
- Registered
- - Custom


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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2 years 11 months ago #324163 by fdinkler
Replied by fdinkler on topic Lost Password throwing "Error, Access denied"
Interesting...
All my special access groups are off of Registered, as you recommend. There's not that many users, so I can handle the manual resets.
Thanks for the help.
Fred

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