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- [SOLVED] Lost Password throwing "Error, Access denied"
[SOLVED] Lost Password throwing "Error, Access denied"
krileon
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3 years 3 weeks ago #324164
by krileon
Kyle (Krileon)
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Replied by krileon on topic Lost Password throwing "Error, Access denied"
Please provide the exact error you're seeing. CBs errors are as follows.
Key: UE_NOT_AUTHORIZED
Text: You are not authorized to view this page!
Key: ERROR_PASS
Text: Sorry, no corresponding user was found
Key: EXCEEDED_MAXIMUM_PASSWORD_RESETS
Text: You have exceeded the maximum number of password resets allowed. Please try again in 1 hour.
Those are the only errors that CBs forgot login behavior can output for password resetting outside of user object store errors.
If you've any auto actions acting on user update events you may want to also check those and to quickly test if that could be the issue I recommend unpublishing CB Auto Actions then retrying.
Key: UE_NOT_AUTHORIZED
Text: You are not authorized to view this page!
Key: ERROR_PASS
Text: Sorry, no corresponding user was found
Key: EXCEEDED_MAXIMUM_PASSWORD_RESETS
Text: You have exceeded the maximum number of password resets allowed. Please try again in 1 hour.
Those are the only errors that CBs forgot login behavior can output for password resetting outside of user object store errors.
If you've any auto actions acting on user update events you may want to also check those and to quickly test if that could be the issue I recommend unpublishing CB Auto Actions then retrying.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- fdinkler
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3 years 3 weeks ago #324176
by fdinkler
Replied by fdinkler on topic Lost Password throwing "Error, Access denied"
I found the problem...
The Moderator group isn't a child group of Registered, it's a child of Public, and it has some SU permissions...
Thanks for the education.
You can close the ticket.
Fred
The Moderator group isn't a child group of Registered, it's a child of Public, and it has some SU permissions...
Thanks for the education.
You can close the ticket.
Fred
The following user(s) said Thank You: krileon
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Moderators: beat, nant, krileon
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- [SOLVED] Lost Password throwing "Error, Access denied"
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