Re-Sending confirmation

3 years 1 week ago #324345 by sereniteam
Re-Sending confirmation was created by sereniteam
When I tried to resend confirmation email to user message as shown bellow appears.

But then what should I do to set userconfirmation to O as indicated ?

Can you please help me ?

best regards

SereniTeam
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3 years 1 week ago #324348 by krileon
Replied by krileon on topic Re-Sending confirmation
An unconfirmed user will not be enabled and confirmation will be pending. Is that the case for the user you're trying to resend confirmation to? Their user row should look like the following.




Kyle (Krileon)
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3 years 1 week ago #324353 by sereniteam
Replied by sereniteam on topic Re-Sending confirmation
No actually what I was expecting to is to resend userID and Password to user when they have lost their id.

So if I understand this option is only for user that haven't received the link of the confirmation email address after having fullfilled their register form ?
So what should be the procedure to send their id and a regenerated PW as they receive it when accepting them?

SereniTeam

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3 years 1 week ago #324354 by krileon
Replied by krileon on topic Re-Sending confirmation
They should use the forgot login feature if they don't know their login information. There's no functionality to resend confirmation with a newly generated password. The re-send confirmation just directly sends the confirmation email again and nothing more.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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