1048 Column 'first_validity' cannot be null
- RebeccaWool
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Junior Member
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2 years 6 months ago #326744
by RebeccaWool
Life is a constant learning curve and I've just started out!
1048 Column 'first_validity' cannot be null was created by RebeccaWool
Hello Support,
Using CB Subs with various plans published on the frontend.
Scenario:
Unregistered user selects a plan, completes registration and clicks sign up.
Page refreshes and displays the following error:
1048 Column 'first_validity' cannot be null
Force the browser to refresh and the following message appears:
You are already signed up with this username and password.
Your registration data has now been saved, but your subscription isn't active yet. You need now to pay the subscription:
The basket summary is displayed and the user can continue with the payment transaction.
How can I prevent the error message please?
Specifications:
Joomla 4.0.3
Community Builder: 2.6.3
CB Subs: 4.5.2+build.2021.10.07.10.13.17.f313a5004
Thank you,
Using CB Subs with various plans published on the frontend.
Scenario:
Unregistered user selects a plan, completes registration and clicks sign up.
Page refreshes and displays the following error:
1048 Column 'first_validity' cannot be null
Force the browser to refresh and the following message appears:
You are already signed up with this username and password.
Your registration data has now been saved, but your subscription isn't active yet. You need now to pay the subscription:
The basket summary is displayed and the user can continue with the payment transaction.
How can I prevent the error message please?
Specifications:
Joomla 4.0.3
Community Builder: 2.6.3
CB Subs: 4.5.2+build.2021.10.07.10.13.17.f313a5004
Thank you,
Life is a constant learning curve and I've just started out!
Please Log in to join the conversation.
- RebeccaWool
- OFFLINE
-
Junior Member
- Posts: 37
- Thanks: 13
- Karma: 2
2 years 6 months ago #326746
by RebeccaWool
Life is a constant learning curve and I've just started out!
Replied by RebeccaWool on topic Solved - 1048 Column 'first_validity' cannot be null
Problem solved, just went through all the plans and reconfigured them which has cured the issue.
Life is a constant learning curve and I've just started out!
Please Log in to join the conversation.
krileon
Team Member- OFFLINE
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- Karma: 1434
2 years 6 months ago #326749
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic 1048 Column 'first_validity' cannot be null
Is the plan selected a free plan? or has a free initial price? What's the duration for the plan? Try editing and re-saving your plan within CBSubs > Plans then retrying as we have made some fixes that may not be applied to plans created before the fixes.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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