[SOLVED] ERROR Message

12 years 3 months ago - 12 years 3 months ago #186430 by Rheingauer
[SOLVED] ERROR Message was created by Rheingauer
Hello, I'm new to CBsubs and I get the following messages:

1. "getObject of object types cbpaidProduct id 1 failed."
2. "loadSomething::plan id: 1 is missing in database for subscription id: 6"

The payment via PayPal seems to work.

I have had a testplan with id 1 and I deleted the plan after the testwork. How can I get rid of this messages?

Thanks in advance

Frank

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12 years 3 months ago #186440 by nant
Replied by nant on topic Re: ERROR Message

Rheingauer wrote: Hello, I'm new to CBsubs and I get the following messages:

1. "getObject of object types cbpaidProduct id 1 failed."
2. "loadSomething::plan id: 1 is missing in database for subscription id: 6"

The payment via PayPal seems to work.

I have had a testplan with id 1 and I deleted the plan after the testwork. How can I get rid of this messages?

Thanks in advance

Frank


Means you removed a plan that has a subscription to it.

I do not think you can do this from the user interface. Did you directly remove this drom database?

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12 years 3 months ago - 12 years 3 months ago #186513 by Rheingauer
Replied by Rheingauer on topic Re: ERROR Message
Hello Nick,

I Think I've found the reason. There has been a promotion in place for the testplan which didn't exist anymore. I have deactivatet the promotion in the general settings and the error massage didn't appear since them.

Thanks for your help

Frank

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12 years 3 months ago #186521 by nant

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