Validity on invoices

11 years 4 months ago - 11 years 4 months ago #214034 by larleuchem
Validity on invoices was created by larleuchem
Hi,

J! 2.5.6
CBsubs 2.0.2

I have a problem with invoices :
All my items plans are configured to be NOT autoreccuring
but on all invoices the subscriptions' validity seems to be recurring in column "Validity":
xx/xx/2012 xx/xx/2013, than xx/xx/2013 xx/xx/2014

I don't understand why there is "than xx/xx/2013 xx/xx/2014" !?

How can I resolve my problem ?

Thanks for your help

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11 years 4 months ago #214189 by krileon
Replied by krileon on topic Re: Validity on invoices
It shouldn't display like that unless you've altered the price display within your plans settings on the Pricing tab. Set to [AUTOMATIC] and it should just display the initial price/duration or regular price/duration as needed. That display implies it's recurring. Try checking that the gateway you're using is set to accept single payments only.


Kyle (Krileon)
Community Builder Team Member
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11 years 4 months ago #214194 by larleuchem
Replied by larleuchem on topic Re: Validity on invoices
Hi, I can't use [AUTOMATIC] in the pricing tab because in France we have to write prices always with VAT included... So in order to have the price with VAT included in plan + invoices with VAT in column, I don't know what to do ?

Thanks

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11 years 4 months ago - 11 years 4 months ago #214204 by krileon
Replied by krileon on topic Re: Validity on invoices
What is your current price display then? The only reason for it to display like that then is you specified it to.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 4 months ago #214205 by larleuchem
Replied by larleuchem on topic Re: Validity on invoices
The current price display is like that :

20€ VAT included

> it is a text format.
I can't use [AUTOMATIC] in pricing tab AND have a price shown with VAT includ AND have a column for VAT in invoices.
But I need to show price with VAT on plans AND have a column for VAT in invoices

Thanks

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11 years 4 months ago #214219 by krileon
Replied by krileon on topic Re: Validity on invoices
Please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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