Reactivation is set to ignore past due...

so a member takes a year off and then is re-activating for 2014..

the wording on the re-activation button = Reactivate for 2013..

Settings in the plan:

Manual renewal extends expiration date as follows: Renewal starts at payment date (allows overlap or free gap)

previously was set at (whichever happens last) - same issue - button shows previous year - causing members to not want to renew because the wording is they would have to pay twice or more to get current.